Title: Loan Administrator

Reports to: Controller

Status: Full-time; Exempt

Location: Oklahoma

Position Summary

The Loan Administrator is responsible for managing the loan closing process, overseeing a portfolio of mortgage loans, and performing a variety of administrative tasks to support the organization’s lending operations. This role ensures compliance with organizational policies and delivers exceptional service to borrowers and internal stakeholders.

Key Responsibilities

1. Loan Closing Process

• Coordinate and manage all aspects of the loan closing process from approval through post‑closing, including preparation, review, and timely execution of closing documents.

• Communicate with borrowers, attorneys, title companies, and internal teams to facilitate smooth closings.

• Maintain compliance with applicable lending policies and organizational standards.

• Ensure loan documents reflect loan terms, covenants and reporting requirements.  

2. Portfolio Management

• Mortgage Loans:

  • Oversee a portfolio of Habitat for Humanity and similar organization mortgage loans by coordinating with third party servicers to ensure accurate records, timely postings, and compliance with servicing standards.

  • Prepare monthly journal entries for internal financials.

  • Review and monitor third-party servicer reports for payments, escrow accounts, and loan balances.

  • Address delinquencies and assist with loss mitigation strategies when necessary; coordinate with outside counsel on foreclosures.

  • Serve as the main point of contact for third-party service providers and respond to borrowers for issues outside the purview of the service providers as needed.

  • Compile information and prepare regular reports on portfolio balances and performance and provide insights to management for decision-making.

• Non-mortgage Loans:

  • Assist with loan administration and monitor portfolio of business and impact loans, ensuring accurate recordkeeping and timely updates.

  • Review and monitor internal reports for payments and loan balances; address delinquencies and assist with loss mitigation strategies when necessary.

  • Assist with portfolio reviews – monitor borrowers’ financial performance and review financial statements for early identification of potential issues.

  • Compile information and prepare regular internal portfolio monitoring reports (e.g. balances, delinquency status, key terms, etc.).

3. Administrative Duties

• Maintain organized loan files and documentation in accordance with internal policies and regulatory requirements.

• Respond to borrower inquiries and provide exceptional customer service.

• Support and assist with external audits and compliance reviews as needed.

• Perform other administrative tasks as assigned to support lending operations and organizational goals.

4. General

• Develop and maintain working knowledge of MetaFund’s lending programs and social impact investment approach.

• Work effectively in a team environment and coordinate activities with all constituencies.

• Maintain strict confidentiality when handling customer and organizational information.

• Come to meetings prepared, meet deadlines, and honor commitments in support of team and organizational goals.

Qualifications and Requirements

• Education: Associate or Bachelor’s degree in Business, Finance, or related field preferred.

• Experience: Experience in loan administration, mortgage servicing, or related financial services role.

• Skills:

  • Strong attention to detail and organizational skills.

  • Excellent communication and customer service abilities.

  • Proficiency in Microsoft Office Suite and loan management systems.

  • Knowledge of mortgage lending regulations and compliance requirements.

• Core Competencies:

  • Integrity and confidentiality in handling sensitive financial information.

  • Ability to manage multiple priorities and meet deadlines.

  • Problem-solving and analytical skills.

  • Self-starter, flexible, ability to work independently, as well as collaboratively in a small team.

  • Mission-driven with a demonstrated commitment to economic development, borrower success, and long-term community impact.

  • Familiarity with CDFIs, lending programs, or impact investing is a plus.

Compensation and Benefits

• Competitive Salary

• 32-hour work week

• 403(b) retirement plan with company match

• Competitively subsidized health insurance

• Fully subsidized life, short-term and long-term disability, dental, and vision insurance

• Flexible spending account

• 2 weeks of vacation per year, 1 week of personal leave per year, plus 12 companyholidays

About MetaFund

MetaFund is a mission-driven, nonprofit, Community Development Financial Institution (CDFI) based in Oklahoma, focused on driving economic growth and financial sustainability across underserved communities. MetaFund provides flexible, impact-aligned capital to businesses and organizations that expand opportunity and promote development.

Sustainable - We are an evergreen fund, so we aren’t interested in short-term results or band-aid solutions. The issues we work on are systemic and calcified. They require a healthy dose of eager patience to chip away over time. Our tools, including our capital sources, products, and practices, must be equally durable.

Social - We bring a person-centered approach to our work, focused on community self-reliance and participatory decision-making. We are continually learning and evolving, embracing diverse perspectives to better understand and attack the social issues we face.

Impact - We prioritize impact above all else. We are problem solvers that favor bold solutions for moving the needle, and we are willing to embrace complexity and risk when necessary to get results.

How to Apply

Download and complete an application then send it along with a resume and cover letter that speaks directly to the position to hr@metafund.org. We’re accepting applications and scheduling interviews on a rolling basis.

Additional Provisions

MetaFund is an equal opportunity employer. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. Nothing in this job description is to be construed as a contract of employment. All job duties are subject to change as business needs necessitate. Nothing in this job description restricts management’s right to assign or reassign job duties as required.